I was speaking with my friend and colleague Tyler Willis today about social media and he made a good point which should be pretty obvious but is oftentimes overlooked. ...
Here are some arguments that an executive at a company might have against using social media:
- It’s too time consuming
- People can bash us online
- Can’t track direct sales or revenue
- Don’t have the resources
- Time could be better spent on things that are trackable
- It builds personal brand but not company brand
Here are some arguments that a social media strategist (such as myself) might have for using social media (directly correspond to arguments above)
- Time spent building relationships is the most valuable thing your company/brand can do. Every relationship you build is another consumer or user that you can reach out to for feedback or information. Every relationship you build can turn into a brand evangelist which can then turn into another 5 relationships. Without user and consumer relationships your brand cannot succeed. More Here
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